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What Patients Say, What Doctors Hear #2020

What Patients Say What Doctors Hear Can refocusing conversations between doctors and their patients lead to better health Despite modern medicine s infatuation with high tech gadgetry the single most powerful diagnostic tool is the doc

  • Title: What Patients Say, What Doctors Hear
  • Author: Danielle Ofri
  • ISBN: -
  • Page: 361
  • Format: Kindle Edition
  • What Patients Say, What Doctors Hear By Danielle Ofri, Can refocusing conversations between doctors and their patients lead to better health Despite modern medicine s infatuation with high tech gadgetry, the single most powerful diagnostic tool is the doctor patient conversation, which can uncover the lion s share of illnesses However, what patients say and what doctors hear are often two vastly different things.Patients, anCan refocusing conversations between doctors and their patients lead to better health Despite modern medicine s infatuation with high tech gadgetry, the single most powerful diagnostic tool is the doctor patient conversation, which can uncover the lion s share of illnesses However, what patients say and what doctors hear are often two vastly different things.Patients, anxious to convey their symptoms, feel an urgency to make their case to their doctors Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements Add in stereotypes, unconscious bias, conflicting agendas, and fear of lawsuits and the risk of misdiagnosis and medical errors multiplies dangerously.Though the gulf between what patients say and what doctors hear is often wide, Dr Danielle Ofri proves that it doesn t have to be Through the powerfully resonant human stories that Dr Ofri s writing is renowned for, she explores the high stakes world of doctor patient communication that we all must navigate Reporting on the latest research studies and interviewing scholars, doctors, and patients, Dr Ofri reveals how better communication can lead to better health for all of us.

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    1 thought on “What Patients Say, What Doctors Hear

    1. This is the first of Danielle Ofri s books I did not finish Normally her books are full of engaging stories from her own clinical practice Not so here Most of this read like a dry textbook Ofri provides stories of doctors and patients to illustrate points about communication in medical contexts I didn t find any of these points new or surprising None would affect my exchanges with my own GP Some of the doctor patient exchanges Ofri described just seemed so ho hum predictable that I wondered why [...]

    2. I found What Patients Say, What Doctors Hear by Danielle Ofri, MD by pure serendipity doing a search of my own audiobook narrator Ann M Richardson That my book, How to Pronounce Drug Names A Visual Approach to Preventing Medication Errors How to Pronounce Drug Names A Visual Approach to Preventing Medication Errors adjacent to this book, showed there was reader interest in patient self care I liked that a physician and pharmacist were next to each other, even if on an electronic shelf We provide [...]

    3. I m a Japanese English medical interpreter so when I saw the title of Ofri s latest book I cheered Doctor patient communication she s talking about my life Medical conversations are examined from all sides Is it better to let a complaining patient get their whole litany out at once, or should each point be addressed as it comes up Can the placebo affect be utilized in conversation How can stereotypes be overcome Is it ever okay to lie to a patient Each topic is covered with both anecdotes based [...]

    4. This is the 2nd book by Danielle Ofri I ve read this one and also What Doctors Feel How Emotions Affect the Practice of Medicine and both of them have been fascinating reading Dr Ofri gives those of us who only interact with doctors as patients a glimpse into what is happening on the other side of the interaction In this book, she relates experiences from her own practice and other physicians that demonstrate the problems doctors and patients have in communicating with each other She also review [...]

    5. I entered the giveaway for What Patients Say, What Doctors Hear thinking that it was some sort of how to book to help patients talk to their doctors It is actually something even better than that Dr Ofri has written a thoughtful and well researched book which offers insights for everyone involved in medicine, whether as caregiver or patient Beyond that, it also offers a view of the communication and perception related issues which plague medicine on a broader cultural level I think that everyone [...]

    6. a bit overwhelming with all the studies but gave much food for thought.I went much better prepared to my des appt this week with a written list of thoughts nd questions.

    7. Two chronic medical conditions I ve had since childhood keep me in a regular rotation of doctor offices I realize I m not a perfect communicator as a patient, but I ve also had a few doctors who weren t great either, leaving me feeling frustrated, unnecessarily scared, or not listened to I read What Patients Say, What Doctors Hear to get a doctor s perspective to see if there s anything I can do to improve these conversations Solomon discusses the many things doctors are thinking about and distr [...]

    8. I have found a new favorite author At least in this book I have been saying for years that a physician needed to write a book that addressed the communication needed between a doctor and his her patient As a nurse, I am often confronted with patients that tell me their doctor doesn t understand them, that their doctor doesn t listen to a thing they say, that their doctor is in cahoots with big pharma and gets a kickback on giving them drugs and that s why they prescribe medication that doesn t w [...]

    9. Fascinating, full of compelling stories In a world where speed and instant access to information are emphasized, lovely to read a book that focuses on the importance of listening and communicating, particularly in the tricky area of healthcare.

    10. A really honest look at how doctors and patients communicate Dr Ofri examines some of the reasons the two often aren t on the same page and how it impacts the care the patient receives She even throws herself in the mix, describing examples of her own missed opportunities to understand what was really going on with her patient I admit I liked the case studies than the description of the applicable research, but they come together to offer solutions for how to minimize miscommunications For me, [...]

    11. I received this book from a give away Exploring the dynamics between patient and doctor Danielle Ofri discovers that in spite of good intention on both parties doctors don t always understand the meaning of what their patients are saying and visa versa There is a great difference between listening and understanding I would urge any patient with chronic or serious disease to read this book and I would encourage doctors to also read it As a person with Lupus and Rheumatoid Disease this really open [...]

    12. This book is about miscommunication between doctors and patients, mostly because of a lack of active listening, but also about tones used, perceptions of expectations on both sides, and terminology issues It touches on how difficult self advocacy can be and how doctors view it as a negative It does inspire a lot of thought and gave me an idea for a volunteer organization and gave me ideas on how to deal with my various doctors.There is also a lot missing in what causes issues between what is wro [...]

    13. In What Patients Say, What Doctors Hear, Dr Danielle Ofri cogently analyzes the doctor patient relationship Although physical exams and diagnostic tests are important, there is no substitute for taking a complete history and engaging in fruitful dialogue Of course, time is short in a busy office, but doctors should do their best to address their patients concerns without interrupting or hurrying them Why When doctors dominate the conversation, they may miss vital information Most patients prefer [...]

    14. This was a very enlightening book As someone who has worked in the medical profession and has also been a patient with chronic mystery illness, I had a TON of frustration, anger, and disgust of the complete brokenness of the modern medical system This book completely helped me see doctors fully as human beings, who despite having intimidatingly high intelligence, still have the same struggles and shortcomings the rest of us humans do Its too easy to forget that It helped me see the immense pres [...]

    15. Danielle Ofri, MD challenges doctors and their patients to be effective communicators Early in the book, Ofri tells us the stories of her encounters with patients early in her career There are difficult patient and the empowered patients Doctors need to know how to deal with both types Her stories reveal a major theme of the book Given the freighted nature of the initial doctor patient meeting, the facts working against a smooth interaction, and all the competing tensions for both parties, it i [...]

    16. If you are in healthcare, a patient or a family member of a patient this is a very good read Tells both sides of the medicine spectrum related to communication and language Does a great job using research within, without being to wordy or using unknown statistics Just enough information to allow you to apply the study to the topic conversation in the chapter The only downside to this book is how the term doctor is used Doctor is not a title used only by MD s and the title can be misleading I kno [...]

    17. I found it refreshing that a doctor would be so concerned with communication with patients that she would go to this much trouble to research the literature, interview patients and doctors and suggest that this simple tool is as valuable to successful medical outcomes as any other medical procedure Dr Ofri invites us to witness the lives of several remarkable people who are defined not by their illness but rather by their character and she highlights how a clarity in understanding of the patient [...]

    18. The target audience is healthcare providers But it was an interesting and educational read anyway My 3 criticisms are I didn t like the narrator She s a good narrator I just think her style is a mismatch for this particular book It felt like she was reading a bedtime story to children Dr Ofri didn t address clinicians minimizing and even outright ignoring patient concerns I was hoping this book would shed some light on this problem Patients struggling to find a provider who will listen to them a [...]

    19. I am a big fan of Ofri, and her writing from the point of view as an expert in the medical field I learned a few things about why interactions between patients and doctors sometimes deteriorate, and what each of those parties can do to repair relations or at least take the most out of each appointment However, she tended to hammer the same points over and over with research and statistics that basically said Communication is key I loved the anecdotes I would have liked to see a bit of an explora [...]

    20. An excellent read on the cornerstone of medicine communication and conversation I appreciate Dr Ofri s insistence that good communication is important than the flashiest new technologies or a myriad of tests though those things do serve their purpose, certainly I could see this being required reading in medical schools and residencies I also think it could be valuable reading for healthcare chaplains as well, as we are often called upon to translate what doctors have said to their patients or t [...]

    21. As someone who is a faculty member of a medical school, I found this book incredibly helpful as a way to talk with medical student and residents about the soft skills required to be an excellent physician Dr Ofri s style is professional but highly engaging She is not afraid to give examples from her own practice that were lessons learned rather than always providing success stories I m looking forward to reading her other books

    22. The author s emphasis on the doctor patient communication is an important one Without good communication, the chances of achieving effective medical outcomes plummet She provides many examples to illustrate the problems that stem from the individuals involved, the technology invasion into the office visit and the short visit time Appreciate her calling out the problem, hope others listen.

    23. I loved this and I do NOT throw that l word around lightly I ll give something 4 stars in a second I may need to re read before I can better review it Let s just say it s not that it s perfect there is no perfect book but the subject, the writing and the timing all aligned for this to be the perfect book to have come across at this point.

    24. Though not written as a how to for physicians or patients, I think this would be helpful to all Dr Ofri comes across as accessible, thoughtful, and human, a skilled storyteller of highly compelling, memorable cases The book helped me understand and develop greater empathy for the healthcare practitioners I encounter and re think how I might communicate effectively with them.

    25. Yes, this is about communication within the context of doctor patient relationship But also applicable to any relationship where working together for understanding, cooperation, and collaboration is important.

    26. A very candid, well written and concise appraisal of the the patient provider communication So much depends on that relationship Dr Ofri is even handed in her learnings as a provider and the takeaways when she has tried to implement in her practice.On of the liner notes likens Ofri s style to Atal Gawande, The Checklist Manifesto I couldn t agree Like Gawande, Ofri s style is clear and readable Here referenced cases are spot on and get the idea across.A VERY worthwhile read

    27. Insight for the lay person on the humanity of doctors, and shows that the responsibility of medical care is really a matter of good communication between physicians and patients.

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